Dear Mr Rowe,
thank you for taking to time to express your view on the programme brass eye. i would also like to apologise for any offence and inconvenience caused to your and you family. i would also like to inform you that there was no intention to offend. yor complaint has been noted and has been forwarded to the producers of the programme. i woud also like to let you no that limited action can be taken because the programme did not break any of the ITC programme codes as it was shown after 10pm.
Chief managing director